Cancellation Policy
Class reservations must be made online and cancelled at least 12 hours in advance of class time. Cancellations occurring in our 12 hour cancellation window or no-shows will forfeit that class. Privates and Semi-Private sessions must be cancelled directly with the instructor 24 hours before the session or a $30 late fee will be charged.

No-Refund Policy
All money paid in advance to The Pilates Shoppe is non-refundable.

Group Class Policy
Group classes consist of 2 or more clients. We reserve the right to cancel a group class if it does not form, however, we will always do our best to accommodate our clients.

How long are all the classes?
All of the classes are 55 minutes in length. This allows for a smooth transition from one class to the next.

What is the benefit of taking classes at The Pilates Shoppe verse the gym?
All of our classes are kept small, with a maximum of 7 people, this allows for one-on-one attention and instruction. You can also pre-register for classes ensuring your spot without having to arrive early. We also offer more class times than most gyms and many other studios, ranging from early morning to mid-morning, as well as evenings and weekends.

How many times a week should I be taking classes?
That really depends on what your personal fitness goals are. Some clients take once a week, whereas others take 5-6 times a week. For best results 2 to 3 times per week is encouraged, keeping in mind that in the beginning, it is recommended that you give your body a few days rest in between workouts.

Do I need to take Pilates privates before joining groups?
This is a personal choice. Fitness level and body awareness are factors, however it truly depends on how comfortable the you are on the reformer. Some people prefer to take a few privates in the beginning to get acclimated with the exercises and reformer while others are ready to jump right into groups after their Introductory New Client Private, and some prefer to skip the private and go directly into group classes. We do recommend that if you have an injury that may limit you that you start with a few privates so that you can learn the appropriate modifications to be made during a group class.

Do I need to be in great shape or familiar with Pilates to be able to take classes?
No. All of our classes can are customized to whatever your fitness level may be, and if you are newer to exercising or have any physical limitations, our instructors can safely guide you through the workouts, making any necessary modifications. If you are in great shape and really want to be challenged by your workouts our instructors can definitely push your body to the limit in our advanced level classes.

What are the benefits of the different class styles you offer?
 • Improve strength, flexibility and coordination
 • Tone and build long, lean muscles without bulk
 • Burn calories and lose weight
 • Engage the mind and enhance body awareness
 • Reduce stress, relieve tension, and boost energy through deep stretching
 • Offer relief from back pain and joint stress
 • Enhance mobility, agility and stamina
 • Compliment sports training (including dancers, gymnasts, figure skaters, tennis players, football players, golfers, surfers, etc.)
 • Improve the way your body looks and feels

Can I take all Pilates classes while pregnant?
Yes. If you have checked with your doctor and been cleared to exercise, Pilates is a great and safe workout through your entire pregnancy, which helps to keep both you and the baby healthy and happy.